DREAMCATCHER 1PC RODS 1-YEAR WARRANTY POLICY
At DreamCatcher, we stand behind the rods we build – and we know you expect gear that performs. That’s why every DreamCatcher 1-piece rod comes with a 1-year limited warranty against factory defects in materials or workmanship. We’ll always do our best to make things right when something’s not.
Table of Contents
- What’s Covered
- What’s Not Covered – and Why
- How to File a Warranty Claim
- Discount Rod Replacement Program
WHAT’S COVERED
Our warranty covers any structural failure caused by a manufacturing defect. That includes:
- Issues with materials or construction present at the time of production
- Reel seat separation if the adhesive didn’t bond properly
- Blank separation caused by poor workmanship
- Ferrule separation due to manufacturing defects
WHAT’S NOT COVERED — AND WHY
We’re always here to help, but not every problem is a defect.
The most common issue we see? Broken rod tips.
Rod tips are built light and responsive – it’s what gives you that great sensitivity on the water. But because of that, they’re also more fragile than the rest of the rod. Tips can snap if:
- You high-stick the rod while fighting a fish
- It gets dropped, stepped on, or pinched in a car door
- It’s stored or transported without proper protection
These aren’t factory flaws — they’re just part of how real-world fishing (and physics) work. So while we can’t treat broken tips as a warranty issue, we still want to make it right:
If your tip breaks — no matter how it happened — you can use our Discount Rod Replacement Program to replace the broken rod at 50% off the original price.
This program allows you to quickly and affordably replace your rod without having to pay full price for a new one. We will also cover the shipping cost for the replacement rod.
HOW TO FILE A WARRANTY CLAIM
To start a claim, send us an email at info@dcfishing.shop with the following:
- Your order number
- Clear photos or videos of the issue
- A brief description of what happened
We’ll get back to you within 1–2 business days. If the issue is covered under warranty, we’ll send you a prepaid shipping label to return the rod. Once we receive it, we’ll repair or replace it for free.
DISCOUNT ROD REPLACEMENT PROGRAM
If your 1-piece rod breaks due to misuse or accidental damage within the 1-year warranty period, we offer a Discount Rod Replacement Program. Under this program, you can replace your broken rod at 50% off the original price.
- We will cover the shipping cost for the replacement rod.
- This program is designed to offer you a more affordable replacement in cases of accidental damage or misuse.
If you have any questions at all, just reach out — we’re here to help.