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FAQ
Q: How long does it take to ship my order?
We typically ship within 1-3 business days. During peak times or after trade shows, it may take up to 7 days. You'll receive tracking info as soon as your order ships.
Do you ship internationally?
We currently only ship within the U.S. and Canada.
Are your rod tips interchangeable across different rod lengths?
No. Tips are only compatible with their matching base. A 6'6" tip won't fit a 7' rod.
How do I start a return or exchange?
Go to our Return & Exchange center and answer a few simple questions. You can submit proof photos in there as well. We will review your request within 1-2 business day.
I broke something, what’s your warranty policy?
We offer a 5-year warranty against defects. Learn more here:
👉 DreamCatcher Warranty
Why can't I apply my discount code?
Only one discount code can be applied per order. And our promos are time-limited. If you missed it, don’t worry — we run new promos regularly! Follow us on IG or join our email list.
Still need help?
If the FAQs on this page don’t answer your question or you need help from a real person, feel free to contact us. Our team will get back to you within 1 business day.